Tag Archives: rac
Twitter: An established customer service channel
It wasn’t too long ago that there was only a handful of brands on Twitter and of these only a few were doing anything remotely positive with the service. Many brand profiles were just making random product announcements or simply … Continue reading
Two very good reasons why Brands need to start using twitter
1. It lets brands join the conversation about their brand 2. If you don’t someone else will! Source: Thisisanad
