This month Lego turned 50, you might have seen the brilliant ‘making history’ ads created to mark the occasion. It’s hardly surprising that a toy based around small plastic blocks has been around for 50 years, what is a little more surprising is the fact that 50 years on and in the digital age these small plastic block are as popular as they have ever been. Toys come and go, some even come back (yo-yo anyone?), how has Lego avoided being just another one of those Toys people used to play with?
Obviously Lego is a toy of many peoples’ past, but this needn’t be a negative thing. Lego has used it’s history to create a whole new audience for it’s product – people who aren’t kids any more. Lego is retro, retro is cool, so now you’ll find the Lego brand in some rather unexpected places. So people are loving Lego again, but perhaps they feel they’re a bit too old to be making things out of blocks? No problem, Lego has teamed up with fashion label Paul Frank to bring you Lego products that you can wear. You can also get your hands on a section of Lego accessories such as cameras and mp3 players, not all of these are official Lego products, but all go towards keeping that Lego brand in fashion.
It’s all very well appealing to new audiences, but this is no good if you end up neglecting your original and still primary audience. Lego are still providing products aimed at children, and key to this is the work they do around these products. Toys such as Lego face serious competition from digital content such as computer games and various online activities. Many brands would try and fight this digital technology, fortunately for Lego they are not one of these brands. Instead of working against digital technology, they have worked with it. Lego can’t stop kids playing computer games, so Lego have made their own, Lego can’t stop kids spending their time online on social networks, and online games, so once again they have made their own online content, and put themselves in the places people already are. More brand collaboration has enabled Lego to turn competitors into partners with the likes of SpongeBob Squarepants and Harry Potter Lego, and take the brand into new markets such as their recent tie in with Kickers school shoes.
Lego have not just been getting involved with the technology their audience are currently using, but they are heavily involved in developing the technology they will be using in the future. Augmented reality appears to be starting to take off, and Lego are one of the brands at the forefront of developing the technology and essentially directing the path it takes into the lives of their audience. Lego has used the technology to complement and assist the current product. Lego has installed AR terminals into their stores (above) in which customers can hold up a box full of Lego pieces to get a 3D image of what the product will look like when it’s finished. Then when the customer gets home they can even use AR to help them build the product.
Lego haven’t been doing the hard work by themselves, some of the best content has been done by Lego fans (see above) and can be found all over YouTube, and other Social Media sites. But then that’s what happens when you’ve built a brand people are happy to associate themselves with and most importantly when you’ve got a great product that lets your audience be creative.
Key to Lego’s success is synergy, isolate anyone element of the Lego offering and its very unlikely to perform at the same level, but together each element works along side one another which benefits the individual elemetent and the brand as a whole. Lego have managed to expand and evolve their product offering while staying true to their brand, be it amazing theme park rides or augmented reality experiences you can always trace it back to those original plastic blocks.


1 Comment
July 16, 2009 at 7:30 am
Lego may be one of the world’s greatest toys, but let’s face, with the way it makes a mess in the home, Moms and Dads are not that keen on it.
My wife and I are the inventors of BOX4BLOX a storage solution for keeping Legos sorted and organized, and while Moms and Dads love our product, the people that make Lego hate it. In fact they are continually using their legal department to try and stop us marketing our product.
Apparently Lego’s biggest competition in the market place is second hand Lego (take a look at eBay. FYI, you won’t see the BOX4BLOX there, because they stopped us selling there).
Anyway it appears that the last thing Lego want to encourage is for their customers to keep their Lego sets intact, something the BOX4BLOX is very good at doing.